Privacy Policy

Effective date: May 26, 2026

OMNISCALE LLC respects customer privacy and collects only the information needed to operate a professional ecommerce experience. This may include name, email address, shipping address, billing details, order history, support messages, device information, and checkout activity.

We use this information to process orders, provide customer support, improve site performance, prevent fraud, communicate order updates, send marketing messages when customers opt in, and comply with legal obligations. Payment details are processed by secure third-party payment providers and are not stored directly by OMNISCALE LLC.

We may share necessary information with service providers such as payment processors, ecommerce platforms, shipping partners, analytics providers, fraud-prevention tools, and email systems. These partners are expected to use information only as needed to provide their services.

Customers may request access, correction, deletion, or marketing opt-out by contacting support@omniscale.co. We retain information only as long as reasonably necessary for business, legal, accounting, and customer service purposes.

Our website may use cookies and similar technologies to remember preferences, support checkout functionality, measure performance, and improve the customer experience. Browser settings may allow customers to limit some cookie activity.

This policy may be updated as our business, technology, or legal requirements change. Continued use of the website after updates means the revised policy applies.